Grievance Redressal cell
Mechanism
Grievance Redressal Cell Committee
Grievance Redressal Cell facilitates the solution for grievances of staff and students in an impartial and fair manner and also maintains confidentiality in the cases required to be. Anyone with a genuine grievance may approach the department members in person, or in consultation with the Students Council. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/suggestion box of the Grievance Cell at Administrative Block.
- K.V.G Grievance Redressal Grievance cell holds its meeting periodically and discusses the grievances or complaints raised by Students. Grievances are taken from the criticism box, Class teachers, any written complaints to higher authority or mails.
- Grievances which can be solved at the department level are handed over to respective Department HOD’s. Report will be sought after that.
- Institute Level Grievances are discussed in the meeting. Respective charges might be called for more clarification on the issue. If Problems are not solved in Committee level the same is forwarded to Management along with suggestions.
- Reports are developed before the next meeting. If a committee suggests for set up of a Special Committee to resolve the issue then it should be formed. The report is sought from that committee at the end.
Grievance Redressal Cell Committee
Complaint Form